Delivery costs are set against the weight of and the size of the parcel. Average delivery time44-6 days,all parcels are tracked we mainly use UK mail and Hermes. Although highlands and parts of Scotland will be covered by Collect+
We now offer local delivery, at a reduced rate. 1-3 days, delivered by one of us, for that personal service
Against the grain of the major supermarkets and online retailers we do not have a minimum order amount for retail customers.
Please make sure you enter the delivery address correctly, we can't be responsible for non delivery due to the wrong address. If you are not in when delivery is attempted please contact the courier to arrange another delivery date. We also ask that the phone number be added to aid couriers to deliver to you.
Please note from time to time delivery may take longer due to incorrect stock levels or supplier issues. We try our best to solve as quickly as possible.
We buy stock from major suppliers on a daily basis as your order comes in, this helps keep our costs down and our products fresh, Some of our suppliers may send direct to our customers. So your orders may come in seperate packages and at different times. Sometimes we have to buy from other retailers to complete our orders.
You will be emailed once the order has been dispatched.
Packaging - we recycle used packaging, helping to save the environment. Sometimes it maybe from companies we have bought from and reused. On larger parcels we may use bin liners to protect from the elements. If you would like us not to use plastic then please state in the order comments or email us..
Environment - we try wherever possible to take all parcels to our courier drop off by foot or as fewer trips as possible by car, this reduces our co2 footprint. We ask that you recycle or re-use all our packaging to help reduce waste.